Where does your seafood come from?
We literally search the world for the highest-quality seafood. We have buyers and total quality inspectors who work with suppliers in over 30 countries to bring you "the best of the sea." We examine and test seafood at every point of our supply chain - all the way to the source - so guests know they are enjoying safe meals in our restaurants. All Red Lobster seafood meets our industry-leading standards which, in turn, meet or exceed all U.S. government requirements.
What are the dates of your current promotion?
Our current promotion is American Seafood Adventure, which ends on September 1, 2008.
Where can I purchase the items I see in your restaurants such as glassware and plate ware?
Regarding glassware, Libby's was the distributor of the Red Lobster Lighthouse Glasses and there were ten glasses in the series. Regarding plate ware, it was designed exclusively for Red Lobster and are not available for retail sale. Currently, all of our restaurants are using this china, however, we are constantly testing new products, so it's likely that you may periodically find something different in our restaurants.
Where can I find more information about the music you play in your restaurants?
The music played in our restaurants is created exclusively for Red Lobster, and due to licensing requirements it cannot be sold to guests. Also, the music used in the restaurants are for use only on our stereo equipment, and cannot be played on regular compact disc players.
What is your corporate address and contact information?
Red Lobster is located at 5900 Lake Ellenor Drive, Orlando, FL 32809. Our corporate mailing address is P.O. Box 593330, Orlando, FL 32859-3330.
How can I sell property and real estate to Darden Restaurants?
Forward any information to our Real Estate Department at the following address: Darden Restaurants, Inc., Real Estate Department, P.O. Box 593330 Orlando, FL 32859-3330.
How can I sell food to Darden Restaurants?
Forward any information to our Purchasing Department at the following address: Darden Restaurants, Inc., Purchasing Department, P.O. Box 593330 Orlando, FL 32859-3330.
How can I sell decorations and fixtures to Darden Restaurants?
Forward any information to our Real Estate Department at the following address: Darden Restaurants, Inc., Real Estate Department, P.O. Box 593330 Orlando, FL 32859-3330.
Where can I find a list of all Red Lobster restaurants and locations?
Red Lobster restaurant locations can be found via the online restaurant locator.
Where can I purchase Red Lobster Gift Cards?
Order gift cards online or call 1-888-245-6975. To order Canadian Gift cards, please call 1-888-245-6975.
How do I check on the status of my online Gift Card order?
Check your order status can be found by calling 1-888-245-6975 or email GiftCardServices@RedLobster.com.
How do I get the balance on my Gift Card?
You may find balance and expiration information by visiting https://gift.redlobster.com or by calling the telephone number on the back of your card and following the instructions.
Can I use my gift card or certificates at any Red Lobster?
Red Lobster Gift Cards can be used at any Red Lobster restaurant in the U.S.
How do I order live lobsters for delivery?
Ordering live lobsters and other seafood for home delivery is easy at www.redlobster.com. Or call (866) 242-5200.
How can I check on the status of my live lobster delivery order?
Call (866) 242-5200 to check on your order status.
How do I contact guest relations?
Contacting guest relations is fast and easy using our electronic contact form or by calling (800)LOBSTER.
Where can I find nutritional information on Red Lobster menu items?
Since our chefs are continuously creating and customizing recipes for our menu, we only have Red Lobster’s LightHouse menu information available online.
How do I find prices on specific menu items?
Because menu prices can vary by geography, contact your local Red Lobster for more information. Find specific restaurant contact information using our restaurant locator.
Does Red Lobster have a kids' menu?
Absolutely. You can even view it online.
Where can I get the recipe for Cheddar Bay Biscuits®?
You'll have to come see us for more Cheddar Bay Biscuits. We're unable to give away the recipe at this time. However, you can learn about lots of other Red Lobster recipes.
Where can I get the recipe for Clam Chowder?
You'll have to come see us for more of our clam chowder. We're unable to give away the recipe at this time. However, you can learn about lots of other Red Lobster recipes.
Where can I find other Red Lobster recipes?
Find plenty of Red Lobster's best recipes right online. Even send our creations to friends and family. We're sorry, but we cannot respond to individual recipe requests. Our recipe database changes often so be sure and check back regularly for updates.
How do I sell a recipe to Red Lobster?
Unfortunately, due to several factors, we cannot accept unsolicited recipes of any kind.
Which menu selections are vegetarian?
It's difficult to say from one restaurant to the next, but only because our chefs are constantly creating and customizing recipes for our menu. While we don't have vegetarian items on our menu, some recipes can be prepared without meat or seafood. Please speak with a manager about specific menu suggestions to best meet your needs.
How do I order party platters?
You can order party platters from your local Red Lobster restaurant.
Does Red Lobster accept reservations?
Red Lobster does not offer reservations at this time.
Is there a membership card for the Fresh Catch Club?
No. All you need is an e-mail address to receive all the special offers and promotions from the Fresh Catch Club. No card necessary (or available).
How do I change my e-mail address and contact information?
Update your profile online now. Just enter your e-mail address and password if you're not already logged in and then change all of your information and re-submit it for updating.
How do I unsubscribe or remove my name form the Fresh Catch Club?
It's easy; simply unsubscribe. Just enter your e-mail address and password if you're not already logged in.
Where can I find information about Red Lobster Canada?
Visit www.redlobster.ca to read information about Red Lobster Canada.
How do I enter the Passion Prize sweepstakes?
Just for being a Fresh Catch Club member, you're automatically entered into our Passion Prize sweepstakes. Look for opportunities in your inbox to increase the number of times you can enter and increase your odds of winning.
How do I enter sweepstakes?
We're always offering new and exciting promotions and sweepstakes. The most recent sweepstakes information can be found on our What's New page. Entering sweepstakes is easy. On occasion, someone will run into a little difficulty. If you experience a problem, try refreshing your browser; clearing its cookies, cache memory or temporary Internet files; restart your machine so that the changes take effect.
Is your site secure?
RedLobster.com uses secure SSL encryption. All membership data and e-commerce information is completely secure.
What is your privacy policy?
Read the Red Lobster Privacy Policy.
What are the benefits of joining the Fresh Catch Club?
As a Fresh Catch Club member, you'll be eligible to receive exclusive discounts, benefits, updates, promotions and sweepstakes all delivered exclusively via e-mail. It's fast, easy and sure to keep you in the mood for the great taste of our seafood.
Where will you be building future Red Lobster restaurants?
Your suggestion for a new Red Lobster Restaurant in your area is appreciated. We take all comments very seriously, tracking them carefully, and your suggestion will be sent to our Market Development Department. Contact us to make your suggestion.
Does Red Lobster offer discounts or coupons?
Red Lobster does not offer any coupons here on this site. From time to time, you may find offers in the coupon section of your Sunday paper or at a Red Lobster local event. Additionally, special offers are sometimes made available to our Fresh Catch Club exclusively via e-mail. So sign up now.
Does Red Lobster offer franchise opportunities?
Red Lobster does not franchise. All Red Lobster restaurants are company owned and operated. We are a wholly owned subsidiary of Darden Restaurants, Inc.
Does Red Lobster have a mystery diner program?
Currently we do not have a company-wide mystery diner program. All members of our corporate management team make unannounced visits to our restaurants and report their findings on a regular basis.
Does Red Lobster have a frequent diner program?
At this time, Red Lobster does not offer a frequent diner program.
What are the hours of operation for Red Lobster?
These vary by location. Please contact your local Red Lobster to receive specific hours of operation.
Where can I find out about employment opportunities?
Visit your local Red Lobster or our online employment center for more information.
Does Red Lobster offer catering?
Red Lobster does not offer catering services, but we're always happy to help you plan a special event in our restaurant. Contact your local Red Lobster for more information.
How can I buy stock in Red Lobster?
Visit Darden Investor Relations to learn about purchasing stock in our company. Red Lobster is a wholly owned subsidiary of Darden Restaurants (NYSE:DRI).
Does Red Lobster host celebrations and special occasions?
Red Lobster is happy to help assist you with planning a special event in our restaurant. Contact your local Red Lobster for more information.
Where can I find information about food allergies?
If you have a question about a specific item on Red Lobster's menu, please call our Guest Relations Department at 1-800-LOBSTER (800-562-7837) or email them at Guest Relations. They will work with Red Lobster's Quality Assurance Department to determine whether any of the ingredients you are allergic to may be present in the dishes you are interested in buying.
Does Red Lobster have restaurants in Canada?
Yes. We have 29 restaurants there. Click here to find the location nearest you.
Does Red Lobster support environmental causes?
Yes. Ensuring the sustainability of marine life is a top priority for Red Lobster, and we support many worthy causes through the Darden Restaurants Environmental Trust. For more information, please click here.
Are historical Red Lobster logos available online?
Click here to view a few different pieces of brand history from the Red Lobster archive.
